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Calendar & appointments · Lime Papaya Help
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Calendar & appointments
Calendar & appointments
Book, move, and run the day: the calendar, appointment statuses, groups, and the waitlist.
Booking
Book an appointment
Put a client on the book from anywhere in the app. One form: who, with whom, when, and which services. The appointment lands on the…
Day and week views
The calendar has two ways of looking at the same book: Day shows one day with a column per provider, Week shows seven days side by side.…
Group and back-to-back bookings
Two different jobs, two tools. A bridal party taking over three chairs at once is a group booking. One client stacking a facial and a…
Managing appointments
Reschedule an appointment
Move a visit to a new date or time in three clicks. The same no-double-booking rules apply, so a move can't stomp on another appointment.
Cancel an appointment
Take a visit off the book cleanly: the slot opens up for someone else, the record stays on the client's history, and you can put it back…
Availability & the waitlist
Buffers and turnover time
Room reset, notes, a breather between clients: turnover is real time, so it belongs on the calendar. In Lime Papaya, turnover lives inside…
Use the waitlist
A full day doesn't have to turn clients away. When your booking page has no times left, clients can join the waitlist instead, and when a…
Check a client in
Check-in is the one-click handoff from front desk to provider: the status flips to Checked in, and everyone looking at Today or the…
Handle a no-show
When a client never arrives, mark it. The no-show lands on their history (so a pattern is visible before you take the next booking), and…
