Group and back-to-back bookings
Two different jobs, two tools. A bridal party taking over three chairs at once is a group booking. One client stacking a facial and a massage in a single visit is a back-to-back, and it's part of ordinary booking.
Who can do this: Owner, Admin, Manager, or Front desk.
Book a group
- In the left sidebar, click Calendar, then click Book a group in the header.
- Pick the Location and the Date.
- Fill one row per person: Guest, Provider, Service, and Time. Rows can share a time (three chairs at 2:00 PM) or stagger.
- Click Book the group. It books all together or not at all: if one row's time doesn't work, nothing books and you can fix that row.
Each guest gets their own appointment, tagged "Group" on the calendar, and each checks in and pays on their own.
Example. A bachelorette of three books Saturday at 2:00 PM: three guests, three providers, three services, one click. Three chips appear across three columns, each wearing the Group tag.
[Screenshot: the Book a group form with three guest rows]
Book one client back-to-back
- Click New appointment.
- Tick more than one service under Services. Their times stack into one visit and both show on the appointment with their prices.
- Book it. One chip on the calendar, sized for the combined time.
Common questions
- The group wouldn't book? One of the rows hits a conflict. The all-or-nothing rule means no partial parties; adjust the failing row's time or provider and book again.
- Can guests pay together? Each appointment checks out on its own page. Run them one after another at the desk.
- How do I move one guest? Open that guest's appointment and reschedule it like any other. The rest of the group stays put.
Good to know
- The Group tag on calendar chips is how you spot party members at a glance.
- Group appointments behave like normal ones after booking: confirm, check in, complete, each on its own.