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Messages & notifications · Lime Papaya Help

Help center›Messages & notifications

Messages & notifications

Two-way texting, confirmations, reminders, and the automatic follow-ups.

Texting clients

Text a clientEvery client gets one thread: your texts, their replies, and the automatic messages, all in one running conversation. No personal phones,…SMS opt-in, STOP, and HELPTexting clients is regulated, and Lime Papaya handles the rules for you: clients choose to get texts, one word opts them out, and the…

Automatic messages

Appointment confirmationsEvery booking gets confirmed in writing, automatically: an email with a calendar file and the client's private manage link, plus a text.…Appointment remindersReminders are your no-show insurance, and they run themselves: at the hour you choose, every upcoming appointment gets a nudge, by text…

Reply C to confirmThe reminder asks one thing: "Reply C to confirm." When the client does, their appointment flips from Booked to Confirmed on its own, and…

Rebooking nudgesYour best revenue is the client who already loves you and forgot to rebook. The rebooking sequence works that list automatically: a nudge…