Set price and duration
Price and duration are the two numbers that run your business: one decides what checkout charges, the other decides how much of a provider's day each visit takes. Here's how each behaves, including what happens to appointments already on the book.
Who can do this: Owner, Admin, or Manager.
Change them
- In the left sidebar, click Services.
- Click Edit beneath the service.
- Set the Price in dollars, and Duration, minutes in 5-minute steps.
- Click Save changes.
What changes, and what doesn't
- New bookings use the new price and duration from that moment.
- Appointments already on the book keep the price they were booked at. Nobody's bill changes because you raised prices on Tuesday.
- The calendar block for existing appointments keeps its original size too; only future bookings take the new duration.
Example. Golden Coast raises the Hydrafacial from $189 to $209 on March 1. A client booked February 20 for March 5 still checks out at $189. Everyone booking after March 1 sees and pays $209.
Common questions
- Can two locations have different prices? One price per service today. If two locations truly need different pricing, create two services and name them clearly.
- Where does turnover time go? Inside the duration. There's no separate buffer field; Buffers and turnover time covers the sizing.
- Do memberships or gift cards change the price? No. They change how the bill gets paid at checkout, not what the service costs.
- Why does an old appointment show the old price? By design. The price is captured when the booking is made, so history stays true to what was agreed.
Good to know
- Price shows on your booking page next to each service, so clients see it before they commit.
- Duration drives the online slots: a 60-minute service is offered where 60 contiguous minutes exist in a provider's day.