Work across multiple locations
A second location shouldn't mean a second software life. In Lime Papaya, locations share one client list, one team, and one screenful of numbers, while each keeps its own calendar, timezone, and booking rhythm.
What's shared, what's per-location
Shared across the business:
- Clients. One record per person. A client who visits both locations is still one client, with one history.
- Staff and roles. Your team is org-wide; a manager is a manager everywhere.
- Services and prices. One menu across the business.
- Gift cards. Balances work at every location.
Per location:
- The calendar. Each location's book runs in its own timezone.
- Open hours and booking times. Clients booking online see that location's availability.
Move between locations
- Use the location switcher at the top of any page.
- All locations shows the whole business; picking one narrows Today, the calendar, and reports to that location.
- The Calendar names the location it's showing in its header, so there's never a mystery about which book you're on.
Example. Golden Coast opens a second studio in Venice. Clients carry over instantly (same records), the menu carries over (same services), and the only new work is the location's address and timezone. The owner starts mornings on All locations, then narrows to Venice when its front desk calls.
Common questions
- Do I pay per location? Billing questions live with your plan, not the product; adding the location in Settings is the same three-minute form either way.
- Can a provider work at both? Yes; staff are org-wide today. Where someone works on a given day is your staffing call, and their bookings land on whichever location's calendar they're booked at.
- Do reports combine locations? The switcher decides: All locations rolls the business up; one location shows its own numbers.
- Does each location get its own booking page? Your booking page books into your business; clients pick from real availability, which is inherently per-location. The per-location details live in the booking flow itself.
Good to know
- The unified client record is the quiet superpower: no duplicate records to reconcile when a client crosses town.
- Timezones matter twice as much with two locations; each calendar runs on its own local time and daylight saving handles itself.