Top services and providers
Two leaderboards, two decisions: Top services tells you what your menu actually sells (versus what it lists), and Top providers tells you where the revenue concentration risk lives.
Read the leaderboards
- On Reports, pick your period and scroll to the two cards.
- Top services ranks services by revenue for the period. The top three usually carry the business; the bottom of your menu barely registers.
- Top providers ranks your team by revenue. Expect a spread; worry about a cliff.
Turn them into decisions
- A service that never charts is a hiding candidate: Hide or retire a service keeps the public menu tight.
- A charting service with thin availability is a scheduling fix: give its providers more hours, not more marketing.
- One provider carrying half the revenue is a vacation risk. Spread their signature service to a second provider before you need to.
Example. Hydrafacial and Botox hold the top two service slots every month at Golden Coast, while three legacy facials never chart. The owner hides two of them, keeps one, and the booking page reads sharper without touching what sells.
Common questions
- Is this bookings or money? Revenue. A cheap service with lots of bookings can rank below one expensive weekly treatment, which is exactly the point.
- Do multi-service visits split credit? Each service carries its own price on the appointment, so each earns its own line honestly.
- A provider ranks low but works hard? The leaderboard reads revenue, and revenue follows service mix and pricing as much as effort. Cross-check with their column on the calendar before drawing conclusions.
- Where are tips in these rankings? Not here. Tips live with payroll; these cards rank the business's revenue.
Good to know
- Leaderboards move slowly; read them monthly, not daily. This month is their natural period.
- Menus drift toward flattery, leaderboards toward truth. When they disagree, trust the leaderboard.